Administrateur Gestionnaire des Institutions de Santé : pilier essentiel pour la performance des structures hospitalières. Cas de l’Hôpital Général de référence de Kenya à Lubumbashi (Haut Katanga, République Démocratique du Congo)

Stéphane Amisi Imani Aide-; Alexis Tohemo Lukamba; Jean Claude Deka Lundu; Norbert Mathieu Ngwisani Matoba; Gabin Kalau Kaumb; Sylvain Kilima Kunda; Dalton Banze Djakanda

doi:10.59228/rcst.024.v4.i3.172

Health Institutions Administrator-Manager: A Key Pillar for Hospital Performance – Case of the Kenya General Referral Hospital in Lubumbashi (Upper Katanga, Democratic Republic of the Congo

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Authors

Stéphane Amisi Imani Aide- Institut Supérieur des Techniques Médicales de Likasi, Haut-Katanga, République Démocratique du Congo Author https://orcid.org/0009-0009-7928-546X (unauthenticated)
Alexis Tohemo Lukamba Institutions de santé à la zone de santé de Kenge, Kwango, République Démocratique du Congo Author https://orcid.org/0009-0008-5782-738X (unauthenticated)
Jean Claude Deka Lundu Institutions de santé à la zone de santé à la FEDECAME Author https://orcid.org/0009-0005-3933-1522 (unauthenticated)
Norbert Mathieu Ngwisani Matoba Institutions de santé à la zone de santé à la Clinique de l’UA (Présidence de la République), Kinshasa, République Démocratique du Congo Author https://orcid.org/0009-0009-6452-3082 (unauthenticated)
Gabin Kalau Kaumb Institutions de santé à la zone de santé et Institut Supérieur des Techniques Médicales de Kolwezi, Kolwezi, République Démocratique du Congo Author https://orcid.org/0009-0000-5386-4740 (unauthenticated)
Sylvain Kilima Kunda Institutions de santé à la zone de santé et Institut Supérieur des Techniques Médicales de Kolwezi, Kolwezi, République Démocratique du Congo Author https://orcid.org/0009-0006-1446-4959 (unauthenticated)
Dalton Banze Djakanda Institutions de santé à la zone de santé à la Division Provinciale de Tanganyika, République Démocratique du Congo Author https://orcid.org/0009-0007-2100-5694 (unauthenticated)

DOI:

https://doi.org/10.59228/rcst.024.v4.i3.172

Keywords:

AGIS, hospital performance, health management, coordination, efficiency

Abstract

The Health Institutions Administrator-Manager (AGIS) is increasingly seen as crucial to hospital performance. This study examines its impact at the General Reference Hospital of Kenya in Lubumbashi, exploring how AGIS influences organizational performance and what dysfunctions arise in its absence. A mixed-methods approach was used, involving surveys of healthcare professionals to compare hospital performance with and without an AGIS. Data collection focused on perceived roles, effectiveness, and organizational consequences of the AGIS function. 50% of respondents see AGIS as primarily responsible for service planning and organization. 30% highlight its role in financial management, while 20% associate it with human resource coordination. 70% believe that AGIS improves hospital performance, although 20% see no impact. Overall, 80% of respondents find the AGIS's performance satisfactory or highly satisfactory.
The AGIS is perceived as a vital strategic and operational pillar in healthcare institutions. Its absence leads to significant dysfunctions. Better integration and recognition of this role are essential for enhancing hospital governance and efficiency.

How to cite

APA

Amisi Imani Aide-, Stéphane, Tohemo Lukamba , Alexis, Deka Lundu , Jean Claude, Ngwisani Matoba , Norbert Mathieu, Kalau Kaumb , Gabin, Kilima Kunda , Sylvain, Banze Djakanda , Dalton (2025). Health Institutions Administrator-Manager: A Key Pillar for Hospital Performance – Case of the Kenya General Referral Hospital in Lubumbashi (Upper Katanga, Democratic Republic of the Congo. Congolese Journal of Science and Technology, 4(3), 448-456. https://doi.org/10.59228/rcst.024.v4.i3.172

Vancouver

Amisi Imani Aide- S, Tohemo Lukamba A, Deka Lundu J, Ngwisani Matoba N, Kalau Kaumb G, Kilima Kunda S, Banze Djakanda D. Health Institutions Administrator-Manager: A Key Pillar for Hospital Performance – Case of the Kenya General Referral Hospital in Lubumbashi (Upper Katanga, Democratic Republic of the Congo. CJST. 2025;4(3):448-456. doi:10.59228/rcst.024.v4.i3.172

BibTeX

@article{rcst552,
  author  = {Amisi Imani Aide-, Stéphane and Tohemo Lukamba , Alexis and Deka Lundu , Jean Claude and Ngwisani Matoba  , Norbert Mathieu and Kalau Kaumb , Gabin and Kilima Kunda , Sylvain and Banze Djakanda , Dalton},
  title   = {Health Institutions Administrator-Manager: A Key Pillar for Hospital Performance – Case of the Kenya General Referral Hospital in Lubumbashi (Upper Katanga, Democratic Republic of the Congo},
  journal = {Congolese Journal of Science and Technology},
  year    = {2025},
  volume  = {4},
  number  = {3},
  pages   = {448--456},
  doi     = {10.59228/rcst.024.v4.i3.172},
  url     = {https://rcst.cd/index.php/rcst/en/article/view/552}
}

RIS

TY  - JOUR
AU  - Amisi Imani Aide-, Stéphane
AU  - Tohemo Lukamba , Alexis
AU  - Deka Lundu , Jean Claude
AU  - Ngwisani Matoba  , Norbert Mathieu
AU  - Kalau Kaumb , Gabin
AU  - Kilima Kunda , Sylvain
AU  - Banze Djakanda , Dalton
TI  - Health Institutions Administrator-Manager: A Key Pillar for Hospital Performance – Case of the Kenya General Referral Hospital in Lubumbashi (Upper Katanga, Democratic Republic of the Congo
JO  - Congolese Journal of Science and Technology
PY  - 2025
VL  - 4
IS  - 3
SP  - 448
EP  - 456
DO  - 10.59228/rcst.024.v4.i3.172
UR  - https://rcst.cd/index.php/rcst/en/article/view/552
ER  -

470 0

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